Common
Carpet Issues
Shedding
Most carpets retain some loose fibers after they are installed.
These fibers often appear as balls of fluff on the surface
of your carpet or in your vacuum cleaner. With time, they
will work their way out of the carpet and no longer be a
nuisance.
Sprouting
Occasionally, loose tufts will appear above the carpet surface.
To remove the loose tufts, just clip them even with the
carpet’s surface. DO NOT PULL OUT LOOSE END! If you
do, you will permanently damage the carpet.
Shading
You may notice some variations in the color of your carpet-one
area may seem to change color when you look at it from different
directions. This is because light reflects differently as
the pile is pushed in a variety of directions. Foot traffic
generally causes this to happen and the best solution is
to sweep or vacuum the pile in a uniform direction.
Rippling
If your carpet is rippling up off the floor, it is probably
due to relatively high humidity. This situation usually
resolves itself as the carpet settles.
The New Carpet Smell
Like new cars, some new carpets have a “new carpet
smell.” It is nothing to be concerned about and usually
goes away within a week, sometimes within days. There are
some things that you can do to minimize the smell. Most
importantly, be sure to ventilate the area as much as possible.
You should open the doors and windows, and use fans to keep
the air circulating during installation and for up to 72
hours afterward.
Crushing
Your carpet will display crushing in spots where heavy objects
have been placed. To raise the pile back to its former height,
try passing a hot steam iron over the indentations –
but bring the iron no closer than six inches above the carpet.
Missing Tufts
If a tuft becomes snagged or works loose, just cut it off
and let the surrounding yarn fill in the space.
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