Common Carpet Issues

Shedding
Most carpets retain some loose fibers after they are installed. These fibers often appear as balls of fluff on the surface of your carpet or in your vacuum cleaner. With time, they will work their way out of the carpet and no longer be a nuisance.

Sprouting
Occasionally, loose tufts will appear above the carpet surface. To remove the loose tufts, just clip them even with the carpet’s surface. DO NOT PULL OUT LOOSE END! If you do, you will permanently damage the carpet.

Shading
You may notice some variations in the color of your carpet-one area may seem to change color when you look at it from different directions. This is because light reflects differently as the pile is pushed in a variety of directions. Foot traffic generally causes this to happen and the best solution is to sweep or vacuum the pile in a uniform direction.

Rippling
If your carpet is rippling up off the floor, it is probably due to relatively high humidity. This situation usually resolves itself as the carpet settles.

The New Carpet Smell
Like new cars, some new carpets have a “new carpet smell.” It is nothing to be concerned about and usually goes away within a week, sometimes within days. There are some things that you can do to minimize the smell. Most importantly, be sure to ventilate the area as much as possible. You should open the doors and windows, and use fans to keep the air circulating during installation and for up to 72 hours afterward.

Crushing
Your carpet will display crushing in spots where heavy objects have been placed. To raise the pile back to its former height, try passing a hot steam iron over the indentations – but bring the iron no closer than six inches above the carpet.

Missing Tufts
If a tuft becomes snagged or works loose, just cut it off and let the surrounding yarn fill in the space.

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